TERMS OF SERVICE

1. Overview This website is operated by Customsy LLC ("The Couple House"). By visiting our site and/or purchasing from us, you agree to these Terms of Service. If you do not agree, please do not use the site.

2. Products All products are personalized and made to order based on the information you provide. Product images are illustrative; slight variations in color or finish may occur. You are responsible for the accuracy of the personalization details (e.g., the engraving date) you submit.

3. Orders & pricing All prices are listed in USD. We reserve the right to refuse or cancel any order, including in cases of suspected fraud or pricing errors. Promotions and discounts may be modified or ended at any time.

4. Payments Payments are processed securely through our third-party providers. By ordering, you confirm you are authorized to use the payment method provided.

5. Shipping & delivery Delivery times are estimates and not guaranteed. Risk of loss passes to you upon delivery to the carrier. See our Shipping Policy for details.

6. Returns Because items are personalized, returns are limited as described in our Refund & Return Policy.

7. Intellectual property All content on this site (logos, text, images) is owned by or licensed to us and may not be reused without permission.

8. Limitation of liability To the maximum extent permitted by law, we are not liable for indirect or consequential damages arising from the use of our site or products. Our total liability is limited to the amount you paid for the order.

9. Governing law These terms are governed by the laws of the State of New Mexico, USA.

10. Contact Questions about these Terms: support@thecouplehouse.com